Period-end board pack
A four-weekly or monthly pack for directors: ranked shops, exceptional lines, and a written period reading that matches the trading calendar you close.
The Monday page the board actually finishes.
Utilitycraftline commissions executive KPI dashboards for ops directors who already have till files — and still argue about weather in the period meeting.
Like-for-likeMarked by week, not by mood
Wage %Hours kept separate from weather
Late-openMinutes, from first till
Who the work is for
Ops directors with four to forty shops, not a single flagship.
If you run one beautiful store, you already know the week by walking it. The trouble starts when a high-street unit, a retail-park warehouse, and a concession inside a host sit in the same estate total. Utilitycraftline prepares the executive view those meetings need: a KPI tree the board recognises, definitions written down, and a Friday narrative that names refits, late cages, and manager vacancies.
We work from Eshott and travel to your head office. The deliverable is paper and a spreadsheet you already open — an executive KPI dashboard in the older sense of the word: a page that faces the director, not a product with seats.
Flagship commission
Weekly trading dashboard
Three to five weeks to a live Monday flash and Friday pack. Shadowed against whatever you currently email. Starting from £4,800 for up to twelve sites.
A house week
How the numbers move through the diary
Monday
Flash
Estate line, ranked shops, two flags: missing labour files and doors that missed published opening. Commentary only where the diary already knows a road closure or a planned cut.
Wednesday
Hours
If a labour-to-sales review is in play, this is the day the roster owner sees day-parts from the sample weeks — quiet versus payday — before anything is shown upstairs.
Friday
Pack
Waste, shrink, weather that actually moved the till, and a half-page reading. Opinions live here. Monday’s definitions do not get quietly rewritten.
Related commissions
Work that sits beside the weekly page
Regional review day
A facilitated half-day with area managers, walking last period’s shops in order, with the numbers on paper and the excuses tested against the diary.
Like-for-like restatement
A restated comparative for openings, closures, refits, and concessions so the estate total stops mixing a new retail-park unit with last year’s high street.
Labour-to-sales coverage review
A reading of hours against the trading curve: overtime, training, late-open minutes, and shops where the roster does not match the till.
From a twelve-site homewares group
“The Monday page finally matched the week I had just walked. Like-for-like dropped two shops we had treated as comparable through a refit, which was uncomfortable in the first ops call, and then useful.”
Helen Quirke, operations director
Field notes
Recent notes from the packs
When a refit still sits inside like-for-like
A three-month scaffold over the frontage is not the same as being closed, and it is not the same as last year’s trade. Here is how we mark the weeks.
Monday flash and Friday pack are not the same document
Monday needs nine figures and a rank. Friday needs the weather, the fridge, and the manager who left. Mixing them produces a file nobody finishes.