Commission
Labour-to-sales coverage review
A reading of hours against the trading curve: overtime, training, late-open minutes, and shops where the roster does not match the till.
From £2,850
Wage percentage is a blunt instrument. A shop can look thrifty because a manager sent people home after a dead lunch, then look expensive on Saturday because nobody would take the late shift. Coverage work looks at hours against the till, not at a single estate percentage.
We ask for two real weeks: one you already know was slow, and one you already know was a event or payday peak. Training hours stay visible. Late-open minutes stay visible. If a door opens twelve minutes after the published hour, that belongs in the Friday pack, not in a culture slide.
We do not write the roster. We hand the roster owner a reading they can argue with.
Who it is for
Ops directors who already watch wage percentage but want the hours underneath, by day-part, not only by week.
What you leave with
A coverage note per priority shop: where hours sit relative to sales, and which day-parts are over- or under-covered.
Included
- Hours versus sales by site and by sampled day-part
- Overtime and training hours separated from selling hours
- Late-open and early-close minutes where the diary exists
Not included
- Writing the next roster
- Payroll processing
- Union negotiation
How the work runs
Files
Labour export, till by hour if you have it, and the published opening hours.
Sample weeks
We take a quiet week and a peak week, not an average that never occurred.
Review
Findings with the roster owner before anything is shown to the board.
Time and place
Ten to fifteen working days for an estate of up to fifteen shops.
Written review and a working session with the roster owner.
Next step
Confirm whether you can export hours by site and by day for two sample weeks.